Cambridge O Level Business Studies · Syllabus 7115 · Operations Management
Kaizen
What is Kaizen?
A lean production method built on continuous small improvements suggested and implemented by the employees who do the work, rather than on occasional large changes imposed by managers. It can reduce waste steadily and build employee ownership, but it requires an open culture, training, time set aside for it and sustained participation.
This definition is part of the Operations Management chapter in Cambridge O Level Business Studies.
Last reviewed Syllabus 2026

